Your career with Edwards Insurance Brokers

At Edwards Insurance Brokers our business is built on integrity, simplicity and truthfulness, with our clients at the heart and our specialist team at the foundations.

As Chartered Insurance Brokers we pride ourselves in the high calibre, personal service that sets us apart from the rest.  From individual brokers to new business sales executives and even apprentices and trainees, we offer all of our staff the opportunity to continue their personal development and support them as they carve their own career and better their skills in the insurance industry.

Our business is constantly growing and we are always looking for driven and talented individuals to join our team so if you feel you have what it takes, we’d love to hear from you!




Commercial Account Handler 

Location: Meriden, CV7 7LJ

Hours: Monday – Friday 9am-5pm. Hybrid working. 

This is an exciting opportunity to join an established, family run business based in Meriden handling a book of commercial clients. The position is ideal for someone with a commercial insurance background to work within our existing business team, handling renewals.

Some key objectives and responsibilities include:

  • Ensuring accuracy, efficiency and professionalism when dealing with both client and insurer and conducting related administration work: New business, Renewals, Mid Term Adjustments, Queries, Premium financing arrangements
  • Ensuring all business activity fully complies with FCA regulation and company procedures
  • Handling any complaints in accordance with regulation
  • Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times
  • Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance
  • Actively secure renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost-effective cover
  • Identify and deliver or where appropriate forward appropriate cross-selling opportunities
  • Conduct learning, training and assessment exercises

Skills required:

  • Previous experience working in a Commercial insurance environment is essential
  • Insurance qualifications are not required, but if you have none,  a desire to work towards at least attaining the Cert CII
  • Excellent telephone manner and good communication skills
  • A desire to learn and develop
  • Experience using Acturis is preferred, but not essential
  • Organised and the ability to multitask
  • A good understanding of the compliance requirements of the role
  • Excellent customer service skills

Rewards & Benefits:

  • Competitive salary with annual pay review
  • Hybrid working – once the training period is over you will benefit from 3 days in the office and 2 days at home
  • Auto enrolment into the company’s pension scheme
  • Group life cover – 4 times salary is payable as a result of Death in Service
  • All employees can access company paid CII training and examinations, including time off, as well as a paid CII membership
  • 25 days annual leave, increasing to 27 days after 5 years’ service and 28 days after 10 year’ service
  • Working within a nice office environment with a supportive caring and positive culture
  • Free onsite parking

Edwards Insurance Brokers is always on the look out for new talent to join our team. If you think you would be of interest, please send a copy of your CV to